Support
Contact & Support Information
WiserMoms provides self-service guidance and trusted resource information. It does not contact a person, caseworker, agency, or emergency service on your behalf.
Mothers and caregivers
If you are new to WiserMoms, you can review the public getting-started experience. For questions about an official benefit case, deadline, application decision, or payment, use the administering agency's official contact channel.
Signed-in WiserMoms accounts
The Help & guidance area offers plain-language explanations, official agency contact information, and trusted emergency and community resources. It does not send requests or messages on your behalf.
Caseworkers and partner organizations
If you use WiserMoms through an organization, use the partner/caseworker sign-in flow and any verified contact process supplied directly by your organization.
Privacy and accessibility requests
Self-service or in-app routing for privacy, data-access, correction, deletion, and accessibility requests is not represented as active unless a verified channel is available. Do not send sensitive information to an unverified address or third party.
Emergency help
WiserMoms is not an emergency or crisis-response service. If you are in immediate danger or need emergency assistance, call 911 or use the appropriate local emergency service.