Skip to main content

Support

Contact & Support Information

WiserMoms provides self-service guidance and trusted resources. It does not send requests or messages on your behalf, and it does not contact government agencies or emergency services for you.

Effective August 25, 2026

Account and technical support

For help creating an account, verifying your email, signing in, resetting your password, or reporting a technical problem, email:

support@wisermoms.com

For your safety, do not email passwords, Social Security numbers, children's details, medical or immigration information, or benefits documents. WiserMoms will never ask for your password by email.

Mothers and caregivers

If you are new to WiserMoms, you can get started online. For questions about an official benefits case, deadline, decision, or payment, contact the administering agency directly.

Get started with WiserMoms.

Signed-in WiserMoms accounts

The Help & guidance area offers plain-language explanations and official resources. It does not automatically send requests or messages on your behalf.

View Help & guidance.

Caseworkers and partner organizations

If you use WiserMoms through an organization, use the partner sign-in and any verified contact process supplied by your organization.

Partner / caseworker sign in.

Privacy and accessibility requests

You may start a privacy, access, correction, deletion, or accessibility inquiry through the support email above. Identity verification through a secure process may be required before we act on an account request. Do not send sensitive information or documents by email.

Emergency help

WiserMoms is not an emergency or crisis-response service. If you are in immediate danger, call 911 or your local emergency service.