U.S. Government Compliance

WiserMoms (https://wisermoms.com) is operated by WiserMoms LLC, a Delaware corporation. We are an independent eligibility and application assistance platform. We do not represent, endorse, or act on behalf of any federal, state, or local U.S. government agency.

Our domain name is used for brand identification only. It does not indicate government ownership, operation, or endorsement. Official U.S. government websites typically use .gov domains verified through the U.S. General Services Administration. Always verify benefit information on official agency sites (for example benefits.gov, usa.gov, or your state human services portal).

Program names displayed on this site (for example SNAP, Medicaid, WIC, CHIP, TANF, Head Start) are used for identification only. Final eligibility determinations and benefit amounts are made solely by the administering government agency.

WiserMoms provides informational eligibility screening, application pre-fill, document organization, and renewal reminders. We are not a law firm, tax preparer, licensed insurance broker, or government enrollment entity unless explicitly stated in a written partner agreement.

• Eligibility results are estimates based on publicly available program rules — not final agency decisions.
• We do not submit applications to government agencies without your explicit authorization for each submission.
• Caseworker chat and support provide general guidance only — not legal, immigration, or medical advice.
• Some states regulate benefits enrollment assistance or navigator programs; partner organizations using WiserMoms are responsible for any state licensing or certification required for their staff.

See our Terms of Service for full scope limitations.

WiserMoms processes personal information in accordance with applicable U.S. federal and state privacy laws, including:

• HIPAA — When we handle protected health information (PHI) as a Business Associate on behalf of covered entities, we execute Business Associate Agreements (BAAs) and maintain appropriate safeguards where required.
• CCPA / CPRA (California) — California residents may request access, deletion, correction, and opt out of certain data uses. We do not sell or share personal information for cross-context behavioral advertising.
• State comprehensive privacy laws — We honor analogous rights under applicable state statutes, including:
  • California — CCPA / CPRA
  • Colorado — CPA
  • Connecticut — CTDPA
  • Delaware — DPDPA
  • Indiana — INCDPA
  • Iowa — ICDPA
  • Kentucky — KCDPA
  • Maryland — MODPA
  • Minnesota — MCDPA
  • Montana — MCDPA
  • Nebraska — NDPA
  • New Hampshire — NHPA
  • New Jersey — NJDPA
  • Oregon — OCPA
  • Rhode Island — DTPPA (data transparency)
  • Tennessee — TIPA
  • Texas — TDPSA
  • Utah — UCPA
  • Virginia — VCDPA
• Do Not Sell or Share — We do not sell or share personal information for cross-context behavioral advertising. California residents may exercise opt-out rights via our Privacy Policy or account settings.
• FTC Act — We provide clear disclosures about our services, avoid deceptive marketing, and maintain reasonable data security practices.

See our Privacy Policy for full details and how to exercise your rights.

WiserMoms sends transactional SMS and email (for example renewal reminders and document requests) only when you opt in or provide a phone number during account registration with consent. We comply with the Telephone Consumer Protection Act (TCPA) and applicable Federal Communications Commission guidance:

• Reply STOP to opt out of non-essential SMS messages
• Reply HELP for assistance or contact support
• Commercial email includes an unsubscribe mechanism per CAN-SPAM
• Marketing claims on our site (statistics, testimonials) are qualified with footnotes; see our Terms for eligibility estimate disclaimers

WiserMoms aligns its policies and controls with these U.S. federal frameworks:

• FTC Act (unfair or deceptive acts or practices)
• Section 508 of the Rehabilitation Act
• Americans with Disabilities Act (ADA) Title III
• HIPAA Privacy, Security, and Breach Notification Rules (Business Associate)
• Telephone Consumer Protection Act (TCPA) for SMS/voice alerts
• CAN-SPAM Act for commercial email

Government and enterprise customers may request security questionnaires, subprocessors lists, and contractual addenda (BAA, DPA) at compliance@wisermoms.com.

WiserMoms is working toward conformance with WCAG 2.1 Level AA and Section 508 of the Rehabilitation Act for public-facing experiences and partner portals used by government agencies and nonprofits.

Our accessibility program includes keyboard navigation, screen-reader compatibility, sufficient color contrast, focus indicators, and semantic HTML. Government and enterprise customers may request a VPAT (Voluntary Product Accessibility Template) or accessibility conformance report.

Report barriers at accessibility@wisermoms.com. See our Accessibility Statement.

For agency and enterprise deployments, WiserMoms supports:

• AES-256 encryption at rest and TLS 1.2+ in transit
• Role-based access control and audit logging for partner organizations
• Business Associate Agreements (BAAs) where HIPAA applies
• Data Processing Agreements (DPAs) for state and local agencies
• Configurable data retention and export for public-records workflows
• SOC 2 Type II controls (report available under NDA for enterprise customers when available)

State agency contracts may include additional requirements (e.g., CJIS for law enforcement referrals, state data residency). Contact compliance@wisermoms.com for procurement and security questionnaires.

For Canadian users, WiserMoms complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including:

• Quebec — Law 25 (modernized privacy regime): consent, privacy impact assessments, and breach notification obligations
• British Columbia & Alberta — Personal Information Protection Acts (PIPA) where applicable to private-sector handling
• Ontario PHIPA — Where health information is collected in connection with provincial health programs through qualifying partners

We collect only information necessary to assess eligibility and assist with applications. Canadian residents may request access, correction, and deletion subject to legal retention requirements. Our Data Protection Officer can be reached at dpo@wisermoms.com.

WiserMoms aligns with the Accessible Canada Act (ACA) and Ontario Accessibility for Ontarians with Disabilities Act (AODA) by targeting WCAG 2.1 Level AA across our web applications.

We provide accommodation for users who need assistance completing intake forms or uploading documents. French-language support for Quebec users is available upon request for partner deployments; contact compliance@wisermoms.com.

WiserMoms helps Canadian families identify federal and provincial programs such as the Canada Child Benefit (CCB), GST/HST credit, provincial social assistance, childcare subsidies, and housing supports. Program rules vary by province and territory.

We do not file applications on your behalf with Service Canada or provincial ministries unless explicitly offered through a partner organization with your written consent. Always verify requirements on official government websites (e.g., canada.ca, provincial ministry sites).

WiserMoms infrastructure is hosted in the United States (primary) with encrypted backups. For Canadian enterprise customers, we can discuss Canadian data residency options and Standard Contractual Clauses or comparable transfer mechanisms required under PIPEDA and Law 25.

Cross-border data flows are governed by our Privacy Policy and applicable Data Processing Agreements.

Questions about U.S. or Canadian compliance, procurement, or security documentation:

• General compliance: compliance@wisermoms.com
• Privacy & data rights: privacy@wisermoms.com
• Accessibility: accessibility@wisermoms.com